FAQ'S
Below, you will find a list of the questions most frequently asked by our guests.
FAQ'S
Questions & Answers
📍 Location & Transportation
1. Where is the Shanghai Hongqiao Heyitang Hotel located? The hotel is conveniently located at N. 60 Pusong North Road, distretto di Changning, Shanghai, Cina. It is situated in a vibrant yet accessible part of the city, perfect for both business and leisure travelers. 🏙️
2. What is the nearest subway station to the hotel? The hotel is famously known as the “Beixinjing Subway Station Branch” because it is just a short walk from the Beixinjing Station (Lines 2 and 15), providing lightning-fast access to the rest of Shanghai. 🚇
3. How far is the hotel from Shanghai Hongqiao International Airport and Railway Station? We are incredibly close to the Hongqiao Transportation Hub! It typically takes only 15 to 20 minutes by car or taxi to reach both Shanghai Hongqiao International Airport (SHA) and the Hongqiao Railway Station. ✈️🚄
4. Do you offer airport transfer services? While we do not have a dedicated free shuttle, our 24-hour front desk and concierge team can easily arrange reliable taxi services or private car pickups for you upon request. 🚕
5. Is parking available at the hotel? Yes, parking facilities are available for guests traveling by car. We recommend contacting the front desk in advance to confirm availability and any applicable daily rates. 🅿️
🏨 Hotel Information & Policies
6. When did the hotel open? The Shanghai Hongqiao Heyitang Hotel (上海虹桥荷逸唐酒店) is a brand-new property that officially opened its doors in 2025, meaning you will enjoy pristine, modern, and untouched facilities! 🏗️✨
7. What are the standard check-in and check-out times? Our standard check-in time is from 2:00 PM, and check-out is by 12:00 PM (Noon). Early check-in or late check-out can be requested at the front desk, subject to availability. 🕒
8. How many rooms does the hotel have? The property features 229 meticulously designed rooms and suites, ensuring a boutique feel while offering plenty of availability for our guests. 🛏️
9. Is the hotel family-friendly? Absolutely! We welcome families and even offer professional babysitting services upon request so parents can enjoy some downtime or a romantic dinner. 👨👩👧👦
10. Are pets allowed at the hotel? To maintain a pristine environment for all guests, we generally do not allow pets in the rooms, with the exception of certified service animals. Please contact us directly if you have specific requirements. 🐾
11. Are the rooms non-smoking? Yes, we are committed to providing a healthy environment. All of our guest rooms and indoor public areas are strictly 100% non-smoking. 🚭
🛏️ Room Amenities & Comfort
12. Is Wi-Fi free and available in the rooms? Yes! We provide complimentary, high-speed wireless internet access in all 229 guest rooms and public areas, perfect for streaming or remote work. 📶💻
13. Do the rooms have blackout curtains? Yes, every room is equipped with premium, heavy-duty blackout curtains to ensure you get a deep, uninterrupted night’s sleep, no matter the time of day. 🌙💤
14. What kind of climate control do the rooms have? All rooms feature modern, individually controlled air conditioning and heating systems to keep you comfortable regardless of Shanghai’s changing seasons. ❄️☀️
15. Are there workspaces in the rooms for business travelers? Yes, our rooms are designed with the modern professional in mind, featuring spacious ergonomic desks, comfortable seating, and ample international power outlets. 💼🔌
🍽️ Dining & Wellness
16. Does the hotel have an on-site restaurant? Yes, we feature a fantastic on-site Chinese restaurant serving authentic, locally inspired dishes and regional favorites prepared by expert chefs. 🥟🥢
17. Is breakfast included, and how much does it cost? Breakfast inclusion depends on the specific room rate you book. If it is not included, our extensive and delicious buffet breakfast is available for 68 CNY per adult. 🍳☕
18. Is there a bar or lounge to relax in the evening? Yes! Our stylish lobby bar and lounge area is the perfect spot to unwind with a cocktail, a glass of wine, or an artisan coffee after a long day of exploring the Changning District. 🍸🥂
19. Does the hotel have a gym or fitness center? Health and wellness are a priority. We offer a modern, fully equipped fitness center so you can maintain your workout routine while traveling. 🏋️♂️🏃♀️
20. Are there any outdoor spaces to relax? Unlike many concrete city hotels, we feature a beautifully landscaped, tranquil garden where guests can take a peaceful stroll, get some fresh air, and escape the hustle and bustle of Shanghai. 🌿🌳
Have a question not listed here? Our dedicated 24-hour front desk team is always ready to help! Reach us directly at +86-21-62259958. 📞🛎️